Data Minimization
Hamara sirf utna hi data collect karte hain jitna account security aur compliance ke liye zaroori ho. Aapke account mein jo bhi save hai wo aapko anytime delete karne ka right hai.
LEGAL REFERENCE
399pak par aapka mahfooziyat hamari pehli zaroorat
Jab aap 399pak par account kholte ho, aapka personal information, payment details aur account activity hamara sabse bara zimmedari ban jata hai. Yeh privacy policy samjhata hai ke...
Data encryptionAccount securityPayment protection
Hamara privacy posture aur Pakistan jurisdiction
399pak Pakistan aur supported ilaqon mein kaam karta hai jahan local qanoon ijazat deta hai. Hamara privacy framework aapke personal data ko encrypt rakhta hai aur sirf usi waqt access karta hai jab aap account manage kar rahe hon ya payout verify ho rahe hon. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, aapka payment information direct banking rails
par jata hai, hamara servers par nahi. Account logs hamara server par secured rahta hai aur sirf account security ya compliance checks ke liye access hota hai. Agar aap apna account delete ya suspend krana chahte ho, hamara support team se pooch sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
MAHFOOZIYAT KE NISHAAN
Hamara data security approach aur transparency
399pak encryption, regular security audits aur transparent logging use karta hai taki aapka data safe rahe. Hamara team har mahine security checks karta hai aur agar koi issue ho to aapko fori...
SSL Encryption
Sab connection 256-bit SSL encryption se protected hote hain. Aapka password aur payment details kabhi plain text mein save nahi hota.
Payment Security
JazzCash, Easypaisa, SadaPay aur Raast ki official gateways use karte hain. Hamara servers payment details ko directly access nahi karte.
Account Access Logs
Har login, withdrawal aur profile change ka record save hota hai. Settings mein jaao aur apne access history dekh sakte ho.
Withdrawal Verification
Jab aap payout request karte ho to hamara team aapki identity verify karta hai. Isse fraud se bachne mein madad milti hai.
Support Response
Privacy concerns par hamara support team 24 ghanton mein respond karta hai. Sensitive issues ko priority diya jata hai.
Compliance
Hamara privacy policy supported ilaqon ke local laws se match karta hai. Policy updates ke baare mein hum email se inform karte hain.
HAMARA APPROACH
Privacy policy ke fundamentals jo hamara distinguish karte hain
399pak ke privacy framework ke andar kuch specific principles hain jo hamara brand define karte hain. Yeh guide aapko samjhne mein madad dega ke hamara approach dusron se kaise alag hai.
No Third-Party Selling
Aapka personal information marketing ya advertising companies ko nahi dete. Sirf payment partners ko payment process ke liye access hota hai.
Local Payment Rails
JazzCash, Easypaisa, SadaPay aur Raast directly use karte hain taki aapka banking info hamara servers par na rahe.
Account Ownership
Aapka account, aapka data. Withdrawal, deposit history aur preferences ko download karne ka right aapka hai.
Clear Consent
Jab aap account kholte ho to hamara privacy policy explicitly agree karte ho. Policy changes ke baare mein notice dete hain.
Security Incidents
Agar koi breach ho to hamara legal team aapko inform karta hai aur remediation steps bataata hai.
Pakistan Regional Focus
Privacy framework specifically Pakistan aur supported ilaqon ke liye design kiya gaya hai, global standard apply nahi karte.
ACCOUNT KI SURAKSHA
Privacy infrastructure jo aapke account ko secure rakhta hai
399pak mein aapke account security ke liye multiple layers hain. Login se withdrawal tak har step par data protection built-in hai. Aapka password encrypt rehta hai, session tokens...
Two-Factor Authentication
Optional 2FA setup kar sakte ho jo aapke account mein...
Session Management
Har session 60 minutes ke baad expire ho jata hai...
IP Monitoring
Unusual login locations par automatic alert aata hai. Aap suspicious...
Password Hashing
Aapka password plaintext mein kabhi save nahi hota. Modern hashing...
Data Retention
Account inactive hone ke 3 saal baad hamara data permanently...
Device Recognition
Aapke trusted devices ko remember karte hain. Naye device se...
Privacy policy ke baare mein common questions
Haan, jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho to aapka banking information directly un payment gateways ke servers par jata hai. Hamara servers payment confirmation hi receive karte hain, aapka card ya wallet details nahi. Yeh design isliye kiya gaya hai taki banking information hamara server par na rahe.
Bilkul. Aapka withdrawal aur deposit history sirf aapke account ke saath linked hai. Support team ko bhi sirf verification ke liye access hota hai. Dusre users ko aapka financial history dikhai nahi deta. Hamara logs encrypted remain rehte hain aur regular backups ko separate secure location par rakhte hain.
Account deletion ke baad aapka personal data immediately aur permanently delete ho jata hai except legal hold ke liye. Withdrawal records ko 7 saal comply ke liye rakha jata hai lekin aapke name aur contact details asse delete ho jaate hain. Aap account deletion request support par email kar sakte ho aur 30 din mein complete ho jaata hai.
Suspicious activity alert isliye aata hai jab koi unusual location, device ya time pattern detect hote hain. Yeh protection aapke account ko unauthorized access se baachne ke liye hai. Alert mein likha hota hai ke login kab aur kahan se hua. Agar aapne login nahi kiya to immediately password change kar sakte ho aur support ko inform kar sakte ho.
Privacy policy mein jab bhi major change hota hai to hamara legal team updates karte hain aur aapko email se notify karte hain. Minor clarifications ka announcement account dashboard par dete hain. Aap policy changes 30 din advance mein jaan jaate ho. Agar aap naye terms se agree nahi karte ho to account ko aap suspend kar sakte ho.
Nahi. Aapka personal information marketing, advertising ya dusre business purposes ke liye kabhi share nahi hota. Sirf payment partners ko payment processing ke liye limited access hota hai. Hamara terms mein explicitly likha hai ke data sharing sirf legal obligation ya fraud prevention ke liye hogi, warnah nahi.
Dono par same encryption aur security standards apply hote hain. Mobile app aur website dono ke servers same secure infrastructure use karte hain. App notifications privacy-respecting hain aur sirf critical alerts send karte hain. Aap dono platforms par apna account seamlessly access kar sakte ho without data duplication concerns.